{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Free delivery across Canada on orders over CAD 100; a flat CAD 25 delivery charge applies below that, and Express Shipping is CAD 25 on any order. Orders are handled in 24 to 48 hours and tracked from there.",
    "content": "Shipping & Delivery Last updated 14 September 2026. Standard delivery is free on orders of $100 or more after discounts and $25 below that. Express Shipping is $25 on any order. A separate express arrival window is not published; contact us if your order is time-sensitive. DELIVERY & SHIPPING INFORMATION We are glad to bring our customers exceptional value and service. OUR CURRENT SHIPPING TIMES Delivery time varies by location. Canada 5-7 days * (This doesn’t include our 24-48 hour order handling & processing time) OUR SHIPPING PARTNERS TRACKING INFORMATION You will receive an email with a tracking number once your order is shipped. For logistical reasons, items in the same purchase may be sent in separate packages. If you have any other questions, please contact us and we will do our best to assist.",
    "url": "https://furniturecenter.net/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "Returns within 15 days of purchase under our published policy. For change-of-mind returns, the customer pays return postage  is not refundable. Contact us about damaged or incorrect items.",
    "content": "Refunds & Returns Last updated 14 September 2026. Contact theteam@furniturecenter.net with your order number before returning anything. Furniture is bulky, so check dimensions and options before ordering. Change-of-mind returns Our store policy accepts returns within 15 days of the original purchase. Keep the item unused in its original packaging and provide your receipt, order confirmation or other proof of purchase from this store. Purchases from other retailers must be returned to that retailer. If you found a better price, changed your mind, ordered the wrong item, no longer need it or it does not fit, you pay tracked return postage. There is no cancellation fee or packing-and-handling deduction. Ask us for the correct return address before shipping: the Toronto administration office is not a returns depot. Damaged, incorrect or missing goods Tell us promptly if your product is damaged, has missing parts, differs from what you ordered or has not arrived. Include your order number and details; we may request photographs to assess the issue. We cover applicable return postage for damaged or incorrectly supplied goods. These store conditions do not limit remedies required by applicable law. Changing or cancelling an order Contact us within 12 hours of placing a paid order if you need a change or cancellation. We can cancel before packing and dispatch begins. Once that process has started, we may need to handle the request as a return. No cancellation service fee applies. Refunds and exchanges After receiving and checking an eligible return, we aim to process the refund within 24 to 48 hours through the original payment method. Your bank or payment provider may take longer to show it. We can apply a credit for a future purchase if you request it, or discuss an exchange. Your consumer rights This voluntary returns policy is additional to rights under applicable provincial, territorial and federal law. Conditions about packaging or deadlines do not exclude rights that cannot lawfully be limited. Ontario consumer information about returns and warranties Start a return Contact customer support",
    "url": "https://furniturecenter.net/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Furniture Warehouse collects, uses, shares and protects your personal data, including cookies and analytics.",
    "content": "Privacy Policy Last updated 14 September 2026. Furniture Warehouse operates this Canadian store at furniturecenter.net. Contact theteam@furniturecenter.net about privacy or your personal information. Information we use When you place an order or contact us, we use the name, email, phone number, delivery address, order details and message you provide to respond, arrange payment and delivery, and handle returns. Payment providers process payment details; we do not ask you to email card information. Service providers Order processing, suppliers, delivery companies, payment providers, email services, website hosting and customer support services may process the information necessary to provide those services. Some operate outside Canada, where information may be subject to local law. Cookies and embedded content The cart uses browser storage to remember your basket and choices. Optional analytics operates according to your cookie settings. External forms, chat, payment services and embedded media may receive technical information and use their own cookies when loaded. You can change optional cookie settings using the footer link and control browser storage in your browser. Retention and protection We retain information needed for orders, support, accounting, dispute handling and applicable legal obligations. We use access controls and reasonable safeguards. Do not send unnecessary sensitive information in enquiries or upload photographs containing private location details. Access, correction and questions You may request access to or correction of your personal information, ask about its use, or request deletion where applicable. We may need to verify your identity. Some records must be retained for legal or operational obligations. Contact us first with a privacy concern; you can also contact the relevant privacy regulator. Canadian guidance on access to personal information held by businesses Earlier accounts and comments If you previously created an account or submitted a comment on this store, contact us to request access, correction or deletion of those earlier records. This storefront does not provide public account registration or blog comments.",
    "url": "https://furniturecenter.net/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Furniture Warehouse.",
    "content": "Terms & Conditions Last updated 14 September 2026. Terms & Conditions We provide services to you subject to the notices, terms, and conditions set forth in this agreement. Besides, you will obey the rules, guidelines, policies, terms, and conditions applicable to such services before you use them. We reserve the right to change this site and these terms and conditions at any time. Before proceeding, please read this agreement because accessing, browsing, or otherwise using the Site indicates your agreement to all the terms and conditions in this agreement. You shall not upload, distribute, or otherwise publish through this Site any Content, information, or other material that (a) includes any bugs, viruses, worms, trap doors, Trojan horses, or other harmful code or properties; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, discriminatory, or could give rise to any civil or criminal liability under the applicable Canadian provincial, territorial and federal laws; or (c) violates or infringes upon the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person. The owners of this website may give you an account identification and password to enable you to access and use certain portions of this Site. Each time you use a password or identification, you are deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this agreement, and The owners of this website has no obligation to investigate the source of any such access or use of the Site. By accepting these Terms of Use through your use of the Site, you certify that you are 18 years of age or older. If you are under 18 years old please use this Site only under the supervision of a parent or legal guardian. Subject to the terms and conditions of this agreement, hereby grants you a limited, revocable, non-transferable, and non-exclusive license to access and use the Site by displaying it on your Internet browser only for the purpose of shopping and not for any commercial use or use on behalf of any third party, except as explicitly permitted by The owners of this website in advance. Any violation of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you. Unless explicitly permitted by our company in advance, all materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business. We reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if we believe that customer conduct violates applicable laws or is harmful to our interests. You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this Site or any portion of it unless expressly permitted by our company in writing. You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify The owners of this website of any unauthorized use of your password or identification or any other breach or threatened breach of this Site’s security. These terms do not limit consumer rights that cannot lawfully be excluded under applicable Canadian provincial, territorial or federal law.",
    "url": "https://furniturecenter.net/terms-and-conditions/"
  }
}
